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Privacy Policy & GDPR Statement

This privacy policy covers the use of our website, GardenFencingSupplies.co.uk - Your information will never be sold. 

Your information will be kept secure by us and will never be disclosed unless we are required to by law or to fulfil your order. Occasionally our manufacturers will deliver your order direct, in such case we will disclose your name and delivery address for the purpose of delivery.

Cookies

Our website uses cookies to ensure our website functions correctly, cookies are pieces of information stored on your computer to personalise your use of our website, such as your shopping cart or wish list. 

Debit/Credit Card Information

Your debit or credit card information is never stored by us for any reason. They may be stored by our payment provider securle for ease of purchase on your next visit. payments are processed by our secure payment processor.


GDPR Statement

By continuing to use our website you consent to this GRPR Statement.  

The new EU general data privacy regulations (GDPR) came into effect on 25th May, 2018.  

We've set out this GDPR Statement to help you understand how and why we collect and use information (identifiable and non-identifiable) about you.  

Due to changes in regulation, you will need to "opt in" again to receive certain communication from GARDEN FENCING SUPPLIES UK, including marketing material, offers and discounts - if you would like to opt in to receive our offers, discounts, stock updates and occasional marketing information, please click here.  

What information do we collect?  

We receive, and may collect and store any information you submit on our website, or provide us with in any way.  

This includes but is not limited to your name, email address, password, billing address, delivery address, purchase history, product reviews etc.  

Debit / credit card information may be securely stored by our payment provider (SquareUp)   We use this information to enhance your experience on our website and to enable us to fulfil your order.

Your information may be passed on to certain suppliers for the sole purpose of fulfilling your order.

Your information will never be sold.    


In addition to this, we may receive, collect and store information provided to us by your web browser - such as your IP Address, length of visit, frequently visited pages, purchase history and any other non-identifiable information to enhance the experience of your visit to our website.  

We use third party applications to track non-identifiable information about your visit.  

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address.

Your personal information will be used for the specific reasons stated above only.

 We collect such Non-personal and Personal Information for the following purposes:  

1. To provide and operate the Services;


2. To provide our Users with ongoing customer assistance and technical support;


3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;


4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;


 5. To comply with any applicable laws and regulations.
  


Our company is hosted on the secure A Small Orange platform. A Small Orange is a website hosting company that allows us to sell our products and services to you.  

Your data may be stored through A Small Orange data storage, databases and the general A Small Orange applications.

They store your data on secure servers behind a firewall.   We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you.

For these purposes we may contact you via email, telephone, text messages, and postal mail.

 If you don’t want us to process your data anymore, please contact us at orders@gardenfencingsupplies.co.uk.    

We reserve the right to modify this privacy policy at any time, so please review it frequently.  

Changes and clarifications will take effect immediately upon their posting on the website.  

If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at orders@gardenfencingsupplies.co.uk